福瑞杰中國(guó)有限公司 誠(chéng)聘
發(fā)布日期：2005年10月24日
有效期：30天
FrontRange Solutions, Inc. 是一家軟件開(kāi)發(fā)及提供解決方案的公司，從而使企業(yè)實(shí)現(xiàn)優(yōu)良的客戶(hù)關(guān)系管理及服務(wù)。十二年來(lái)，該公司致力于客戶(hù)關(guān)系管理軟件，并在國(guó)際市場(chǎng)上始終處于領(lǐng)先地位。公司在全球?yàn)榉秶鷥?nèi)為客戶(hù)安裝了
120,000 多套軟件，用戶(hù)超過(guò)一百萬(wàn)。其解決方案包括：GoldMine ?客戶(hù)關(guān)系管理 (CRM) 軟件是為市場(chǎng)營(yíng)銷(xiāo)和銷(xiāo)售自動(dòng)化提供的業(yè)界領(lǐng)先的解決方案；HEAT?
軟件是提供完整的客戶(hù)服務(wù)及支持的解決方案，多次獲得殊榮。FrontRange 在全球擁有約 500 名員工。
現(xiàn)因業(yè)務(wù)需要急聘 Senior Technical Consultant, 作為FrontRange產(chǎn)品在中國(guó)的銷(xiāo)售技術(shù)支持。該職位工作地點(diǎn)為北京或上海。
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An opportunity has arisen for a software Senior Technical
Consultant to join the FrontRange Solutions team in China.
Founded in 1989 and headquartered in Silicone Valley,
CA, USA, FrontRange Solutions' products and services address
the needs of IT Service Management (ITSM) and Customer
Relationship Management (CRM) solutions for distributed
and small to mid-size enterprises. FrontRange has earned
more than 60 major industry awards, including: Software
Magazine "Hot 500," Windows Magazine "Win 100," Call Center
CRM Solutions Magazine Editor's Choice, RealWare Award
for CRM, WinMag.com WinList Award, Entrepreneur Magazine
Best Software, Call Center Solutions Product of the Year,
and Information Week Top 50 Application Service.
The role is ITSM oriented, and will cover four main areas:
New product/platform technology introduction
Solution design for major sales opportunities
Project supervision, complex system implementation and
support
Mentoring professional services consultants employed
by both FrontRange and Solution Partners
To be considered for the role, applicants should be able
to demonstrate:
Sound understanding of and experience in IT Service Management
Sound understanding of and experience with IT service
management frameworks and standards such as ITIL, MOF
and BS 15000/AS 8015.
Sound understanding of and experience in using the Microsoft
.NET Framework, Web Services, Business Process Modelling
and UML/Object Oriented Design.
Strong project management and system implementation experience.
Ability to clearly articulate strategies, ideas, positions
and recommendations in either written and verbal forms
to both technical and non-technical audiences.
This is an excellent opportunity to join a dynamic, growing
company.
......
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